Transport Services
Secure Transport Services
Transport Service
Non-Emergency Transport
Secure Transport
Medical Courier Service
Reliable Mental Health Transportation
At Phoenix Secure Transport, we understand that transporting mental health care patients requires exceptional attention and care.
Our secure vehicles are equipped to ensure the safe transport of individuals requiring specialised care. We provide our services to hospitals, homes, police custody, courts, and prisons.
The Phoenix Secure Transport team is fully trained in de-escalation techniques, first aid, and mental health support, ensuring the highest standard of care for every journey. We specialise in secure patient transport and offer transport solutions tailored to individuals with complex needs.
Our medical transportation services ensure safe and reliable transfers for those requiring specialised care. Whether non-emergency medical transportation or mental health transport services, we provide safe ambulance transport. Additionally, our medical courier service supports the secure transfer of essential medical items. For those in need of mental health transport in Northamptonshire and beyond, we provide dedicated and compassionate assistance.
4.9%
Increase In Demand
There is a growing need for secure, supporting mental health transport in the UK
85%
Wait Over 28 Days
Only 15% of patients are transferred within 28 days from prisons to secure hospitals.
7,700
Need Support
1-in-7 current UK prisoners receive support from mental health services.
52,458
New Detentions
Increased detentions under the Mental Health Act in England indicate a substantial need for secure transport.
Call our 24HR secure transport booking line 0333 323 1736
Reducing Patient Wait Times
Our secure transport services help prevent delays, ensuring patients reach facilities without unnecessary waits.
Improving Performance
Maintaining high standards of care, reducing waiting lists and improving overall performance outcomes.
Compassion At Every Step
Providing empathetic support to patients, ensuring comfort and dignity throughout their journey.
Patient Welfare
Our top priority is patient welfare. Our staff are trained to treat individuals with respect and dignity.
Trained, Trusted Teams
Our team is highly experienced in de-escalation techniques and mental health support.
Local & National Coverage
Our transport services support local and out-of-area mental health facilities and institutions.
Prison Service Support
Providing support for prisoner transfer journeys, freeing up time for staff to focus on other priorities.
Risk Assessment
We complete a comprehensive risk assessment for every secure transfer we undertake.
Compassion At Every Step
Empathetic support to patients, ensuring comfort and dignity throughout their journey.
Our Secure Ambulances Are Equipped With...
Defibrillator
A life-saving device used to deliver an electric shock to the heart in cases of cardiac arrest, ensuring immediate medical response during secure transport.
IPC Supplies
Infection prevention and control supplies, including sanitizers, disinfectants, and wipes, maintain a sterile environment within the ambulance, ensuring strict hygiene standards.
Blankets & Pillows
Soft blankets and supportive pillows provide additional warmth and comfort to patients during transport, helping to reduce stress and ensure a comfortable journey.
Communication Devices
Advanced communication devices keep the crew in continuous contact with dispatch and healthcare providers throughout the secure transport process.
PPE Supplies
Personal protective equipment (PPE) like masks, gloves, and gowns ensures the safety of patients and staff by preventing contamination and the spread of infectious diseases.
GPS Tracking
Real-time GPS tracking enables the monitoring of location, ensuring efficient routing, enhanced safety, and transparency during the secure transport of patients.
Who uses Phoenix Secure Transport services?
Approved Mental Health Professionals (AMHPs), healthcare providers, social services, law enforcement agencies, and families rely on our services for the secure transport of individuals with mental health conditions.
What types of vehicles do you use?
Our transport is designed to ensure the safety and comfort of patients during transport. Each vehicle equipped with the latest security and medical equipment to handle a variety of situations.
Are your staff trained to handle mental health patients?
Yes, all of our staff are fully trained in mental health support, de-escalation techniques, first aid, and patient safety. Our team is committed to providing compassionate care for every patient during their transport.
How can I book secure transport for a patient?
You can book our services by calling 07307 678537 or emailing enquiries@phoenixsecuretransport.co.uk. Our team will discuss your requirements and arrange transport based on your needs.
What areas do you cover?
We provide secure transport services across the UK, with a focus on Northants and The Midlands. Please contact us to confirm if we cover your specific area.
Are you compliant with relevant regulations?
Yes, we comply with all relevant healthcare, safety, and legal regulations for patient transport, including those outlined in the Mental Health Act. Our services are also aligned with the guidelines provided by NHS and other professional bodies.
What happens if a patient becomes agitated during transport?
Our staff are trained in de-escalation techniques and will work with the patient to manage any difficult situations calmly and professionally. We prioritise the safety of both the patient and our team at all times.
Can I get a quote for secure transport services?
Of course! You can request a quote by using the contact form below. We will discuss your requirements and provide an estimate for the transport service needed.
Our customers…
Our services are used by Approved Mental Health Professionals (AMHPs), healthcare providers, social services, law enforcement agencies, and families who require secure transport for individuals with mental health conditions.
